Terms & conditions
Important Notice
For all customized and bulk corporate gifting orders, Inspyr requires a minimum lead time of one (1) month to ensure seamless planning, premium customization, quality assurance, and timely delivery. Early bookings are highly recommended, especially during festive and peak corporate gifting seasons.
1. Order Confirmation
All orders are confirmed only after receiving written approval and the applicable advance payment. Order processing begins once the design, product selection, branding, and other customization details have been finalized.
2. Bulk Order Preparation
For all bulk and customized gift hamper orders, a minimum preparation period of one (1) month is required.
This preparation time allows us to:
- Source premium products
- Customize packaging and branding
- Perform quality checks
- Complete production and packing
- Ensure timely and hassle-free delivery
We recommend placing your orders well in advance, especially during festive seasons and peak business periods.
3. Minimum Order Quantity
Bulk corporate orders may be subject to a minimum order quantity depending on the products and level of customization requested.
4. Customization
Customization options may include:
- Company Logo
- Personalized Message Cards
- Branded Packaging
- Product Selection
- Color Themes
- Custom Inserts
Once artwork or branding is approved, no further modifications can be guaranteed.
5. Pricing
All prices are subject to change without prior notice based on product availability, customization requirements, and order quantity. A final quotation will be shared before order confirmation.
6. Payment Terms
A minimum advance payment is required to confirm all orders. The remaining balance must be cleared before dispatch unless otherwise agreed in writing.
7. Product Availability
Products shown on the website are subject to availability. In case of stock shortages, Inspyr reserves the right to replace products with items of equal or higher quality while maintaining the overall value and presentation of the hamper.
8. Delivery
Delivery timelines are estimated and may vary depending on the order size, customization, destination, and logistics. While we strive for timely delivery, delays caused by third-party courier services or unforeseen circumstances are beyond our control.
9. Cancellation & Refunds
Customized and personalized orders cannot be cancelled once production has begun. Refunds are only applicable if an order is cancelled before procurement or customization has started.
10. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery along with photographs. We will review the issue and provide an appropriate resolution.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact our team. We are happy to assist you with your gifting requirements and order-related queries.
